- Ensure that every online call is answered within a period not exceeding 5 phone rings.
- Ensure that this online help or guidance service is with the consent and willingness of the user.
- Ensure that the emotions and human values of consumers are always taken care of.
Methods of Implementation
Line Connection Procedure
Guides and References
- Board of Counselors Act 538
- Psychology Support Guide E-book
- Relevant AADK SOPs
- List of NGOs providing assistance
- Puan Juliana Binti Mohd Khari
- Encik Muhammad Amir Zahien Bin Amran
- Encik Mohd Kamarulazhar Bin Mohd